Each ceramic piece from Studio Shalma is handmade stoneware. Studio Shalma
cannot guarantee that each piece will be the exact same shape. No two pieces are exactly alike.

Returns:
If you wish to return a piece bought on the webshop, please email Studio Shalma at studio@shalma.dk. A piece may be returned within 10 days of receipt and must be undamaged, unused, and clean.

Shipments:
Within Denmark: Your purchase will be sent out as quickly as
possible, no later than 3 business days after the purchase. The shipment
will be sent to the nearest pickup location to your address.

International: You may be requested by your postal service to pay
duties for international orders. Studio Shalma is not responsible for
any duty fees that may be incurred. Failure to pay duties may result in
the piece being shipped back to our studio in Copenhagen, Denmark. If
the piece arrives back safely, new shipping fees must be paid by the
buyer to ship the piece back out.

Local pick up: You are welcome to pick up your
purchase at Studio Shalma located on N J Fjords Alle 7, basement 1957
Frederiksberg Write an email to studio@shalma.dk to make an appointment.
The studio is open most days between 9-15. Not open on weekends.

Care: Any dinnerware is microwave and dishwasher-safe; however, to ensure the longevity of your piece, wash by hand.
Studio Shalma is not responsible for any damages due to mishandling.